Customer Comments
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"First I want to tell you how much I appreciate your service, your staff, and your technical support. I've purchased several URLs, email accounts, your Web Design  (which I love). I have found your prices more than reasonable and have told many people about your services. In fact, I was recently at a seminar where they were selling web site design/merchant distributorships where the speaker suggested people come to NetSorce for their URL. Any time I've called (and there have been numerous times for numerous reasons), the person answering the phone has been great. Again, thanks for a very nice way to do business on the Internet. ''

-- Fran, Tucson, AZ

"I had a very good experience with your Customer Support Center. The representative I talked with was extremely helpful, concerned and patient. "Long suffering" might be a better descriptive term, because he led me through the process of registering several domain names including changes, additions and deletions. The object of this letter is to tell you that I was treated kindly, courteously and professionally--your Customer Support Center was a postive experience in my history with NetSorce.''

-- Wilma, Virginia Beach, VA

 

"I just got off the phone with NetSorces' Customer Support and once again NetSorce has come through! Good Customer Service is rare which makes me really appreciate all that you guys and gals do at NetSorce. Keep it Up!''

-- Patty, Hesperia, CA

 

"I just want to thank all your customer service representatives who have been so patient with me and all my technical issues--scratching your heads to find the solution to the myriad of technical problems I was facing. It is because of the awesome customer service you guys provide without any impatience that I will NOT register any domains elsewhere. Add me to your 'satisfied client's' list.''

-- Simon, Alexandria, VA

 

"I am utilizing Go Daddy to host my web site. After attempting most of the night to upload the site, I kept running into road blocks. So I called NetSorces' customer support and was grateful to find a knowledgeable representative on the other end. Your Customer Support assisted me in the uploading of my file while explaining to me in plain terminology why I was having difficulties. Then, without my asking, he went the extra mile and walked me through everything. My site is ready and I can finally rest. I see why NetSorce is the number one hosting site. You now have a lifetime member.'' –

- Yvonne, Augusta, GA

 

"The support I received from NetSorce.com went above and beyond. The answers to my questions were very helpful and clear to understand. When the first suggestion didn't work, your customer support representatives were great -- getting back to me in a timely manner through email. I just opened this account with NetSorce and it is my first official website so the help I received was great. I will surely recommend NetSorce in the future.''

-- Kim, Hale, MI

 

"I wanted to ensure that I took the opportunity to compliment you on your Customer Support representatives. The gentleman I worked with was a thoroughly delightful young man and an exceptionally honest salesperson to boot. He was a gem...and sold me on the benefits of Traffic Blazer. Because of your representative's integrity and willingness to help, I will ensure that when I go to my next small business owner mixer I will highly recommend NetSorce.com as THE one stop host for internet visibility needs. Clone those reps!'' –

- Tracy, Covington, GA

 

"The level of support provided to me by your Customer Support Center has been extraordinary. I spoke to one of your representatives and he was competent and really knows the business; his people skills and wisdom made the difference in helping me rescue one of my domains from an unscrupulous registrar. Due to my confidence in your company that is a direct result of my interaction with this representative, I have recently purchased or initiated transfer requests through NetSorce for approximately 65 domain names. Consider this in the context that I am a reseller for one of NetSorce's competitors and that I and my clients own approximately 500 domain names. Your customer support is the reason I do business with NetSorce.''

-- Robert, Keyport, NJ

 

"In the course of operating a small domain names business, I have to deal with many hosting companies. I must tell you that NetSorce is best. Your designers and programmers have done a wonderful job making your site dependable, and easy to use. Your last interface-lift is great, especially for 56k user such as myself. Also, your customer support (all by email to date) has been very prompt and helpful. BIG Thanks to you and your crew!''

-- Roger, Westerly, RI

 

"I called last night to clarify the "how and how much" it would be to re-create a Web site with NetSorce.com. I am a low tech person and your customer support representative was incredibly patient and informed. He clearly conveyed pride in the company and it's commitment to customer service. I signed up and your staff went over and above, setting up my log in for me so that I would have the easiest time possible getting started. At times, I could hear another staff on the phone in the background, he too had a friendly, patient tone. The service is a big selling point. Thank you for setting the tone of things to come. ''

-- Donna, Nevada City, CA

 

"We originally used NetSorce.com because the price was right. NetSorce.com offered competitive prices that made it an attractive place to registrar our 13 domain names. We do all our ordering online and everything works the first time. We have used NetSorce for more than 2 years and we continue to get nothing but top-notch service at valued pricing.''

-- Rohn, Osceola, WI

 

"Thank you so much for your help this evening in setting up my Virtual Safety Deposit Box. Not only were your Customer Service representatives knowledgeable and helpful, they provided me outstanding customer service! Their upbeat attitude made it a joy to work with - even if my internet connection was so slow! I have said it before about NetSorce and I will say it again.  – every person I have ever dealt with has been wonderful! Thank you again for all your help. ''

 --Linda, Ft. Lauderdale, FL

 

"I had some trouble signing up to use NetSorce yesterday so I called into your customer service center and was connected to one of your customer service representatives. I had a couple quick simple questions. In about the same amount of time I had planned on spending on hold, your representative was able to set up a large portion of the account registration for me and fully explained in detail what my different options were. He even helped alter my order to better suit my needs. His quick yet thorough explanations removed a lot of the nervousness that had been growing the closer I got to committing to a server. All in all I was very leary of starting a website on my own and was just as leary about going with NetSorce. I am now a secure, happy customer of NetSorce and bragged to several of my friends last night about how much money I saved.''

-- Toby, Charlotte, NC

 

"Wanted to let someone know what a pleasure it was to talk with your Customer Support Center yesterday. I didn't have to wait long at all when I called NetSorce for help, and the representative who answered the call was so personable, nice, and friendly. I'm generally fine anyway talking with 'computer people' (not everyone is -they can be too 'tech-y', talk down to people, use lingo the regular person doesn't follow, etc. ), but she didn't act like one at all (if that makes sense!). i.e. she seemed approachable, talked in terms I understood and could follow, and was patient, friendly and nice. She did her best to help get at what the problem might have been (email through the website)... but as it turns out everything seems fine. Should I have other problems or concerns with my website email, and have to call NetSorce, I hope to speak with such a knowledgeable representative again. Thanks for being user-friendly.''

-- Evelyn, San Diego, CA

 

"Once again, thank you NetSorce for making my internet presence easier and cheaper! Every time I log back onto NetSorce.com I find more options to choose from and the few times I've had to call customer service I was assisted quickly and kindly. NetSorce is a first-class company with coach prices and I will continue to recommend you to anyone I know that is looking to pick up their piece of online real estate. Thank you!''

-- Kale, Vancouver, WA

 

"I just wanted to drop you a line and let you know I am elated. I love the service. Thanks again for the great service.''

-- Ted, Framingham, MA

 

"Your customer service support center provides outstanding service. The representative I talked with was gracious and professional. She answered all my questions and helped me set up hosting for two domain names. I now plan to transfer hosting to NetSorce as well. It is service like this that makes NetSorce a first choice for all web services. Best of success!''

-- Steve, Placentia, CA

 

"NetSorce is the absolute standard for WWW domains. I've dabbled in registration with other companies, but you guys and gals definitely have me as a lifelong customer. Keep up the great work!''

-- Sahil, Waltham, MA

 

"I wanted to let you know what a pleasure I had speaking with your customer support. The warm and welcoming demeanor of your representative allowed me to feel comfortable enough to ask questions I would normally be too embarrassed to ask. Not only did your support answer my questions to my 100 percent satisfaction, he also complimented me on asking those types of questions. I wanted to write because I find it very rare to speak with someone that takes the time to understand the questions being asked and then answers them to the level of the individual asking them. Excellent Customer Service!''

-- Keith, Long Island City, NY

 

"Having been, in a former life, a VP of resellers for a high-tech firm, I was astounded not only at the knowledge and great attitude that NetSorce's customer service displayed, but also in the willingness to chase down each detail and put my mind at ease. Your services, your value approach and your quality representatives make it easy for me to tell everyone that it's an absolute pleasure to deal with NetSorce.''

-- Frank, Pagosa Springs. CO

 

"You folks do such a great job of staying in touch and informing us of the status of our account. Thank for doing such a first class job and for not charging enormous prices for the service.''

-- Arnold, Victoria, British Columbia, Canada

 

"Thank you, NetSorce, for your "extra mile" help! I'm so excited about working with NetSorce in the future. I have another friend here in Houston that has RAVED about NetSorce She said that she has been working with your company for two years and has really enjoyed the consistency and professionalism of your staff and services. In other words, I will be using your services again and giving consistent referrals. Service is so key and, you have that part down PAT. You're great!''

-- Terri, Houston, TX

 

"My server company is no longer hosting or maintaining domain names. I had domain names expiring today and had no idea what to do. I am in Connecticut, my server (my niece) is in Hawaii. As panic set in, I went to your web page and called the help number. I was walked through the transfer and re-registration so easily and professionally, I was shocked. I have no idea how big your company is, I only know how important and professional I was treated. Every question I asked was answered, every detail was explained, every step was clear. Thank you for taking the time to find good people in your Customer Service center.''

 -- Bill, South Windsor, CT

 

"I just want to provide some feedback: I am thrilled and thankful for the upgrade of my account to a business pro account - fully appreciate it and all the great work you guys have done to upgrade your service. I am delighted at the service & products I am provided by NetSorce.com and will be with you for life! My payment of domain renewal and other features is way ahead of normal renewal. Keep up the good work and constant improvement! No wonder you are the highest ranked!!''

-- Hamish, Queensland, Australia

 

"Without extreme detail, I feel you should be aware of the outstanding service that I have received from your Customer Support center. I had experienced difficulty in the transfer of a few of my domain names to a new registrant and one of your representatives went above and beyond the call of duty to assure that all went smoothly and very proficiently. With individuals on your staff with such high integrity, it is no wonder you are the premier listing service on the net. Good job NetSorce!''

-- Kip, Covina, CA

 

"I have found the service at NetSorce to be exemplary. Whenever I've had a question - or a client has had a question - it is either easily found in the FAQ section, or answered promptly - as you have here. Please keep up this outstanding effort - it prompts business owners such as myself to wholly and easily recommend your service.''

-- Mark, Elmira, NY

 

"Thanks NetSorce for such friendly and professional service. It's a pleasure to deal with such a nice human being, for a change, as most businesses are becoming less and less personal and, therefore, more and more frustrating. Having the option to speak to customer service on the phone makes things much easier and the wait time at NetSorce was relatively short. From my standpoint as a customer, the experience so far with NetSorce has been excellent!! I'm very glad I switched to NetSorce, keep up the good work.''

-- John, Oakland, CA

 

"I wanted to let you know that I just finished an extensive update to all of my domains hosted with NetSorce and thanks to the patience and knowledge of your Customer Service representatives, it went incredibly fast and smooth. I had a whole laundry list of items to take care of and your Customer Support made it relatively painless. In fact, the whole experience was so impressive I am planning on using you for all future domain and web hosting I have. Thanks again!''

 -- John, Landover, MD

 

"THANK YOU! It is continued product enhancements and such amazing Customer Support at NO ADDITIONAL CHARGE that keeps me with NetSorce!''

-- William, Albuquerque, NM

 

"I just wanted to thank you for your helpful Customer Support representatives. One stayed on the phone with me for more than 20 minutes! He really helped me and seemed to ''know'' I am almost computer illiterate.! He was very patient and professional and I really appreciated that. Thanks again, NetSorce!''

-- Shari, Pismo Beach, CA

 

"Thanks again for your help. Awesome customer service. Keep up the good work.'' --

Kerstin, Norwalk, CT

 

"Your Customer Support provided me with outstanding service. The representative I talked with on the phone was gracious and professional. She answered all of my questions and helped me set up hosting for two domain names. Also, as a result of this call, I plan to call back to transfer hosting of another domain name. It is service like this that makes NetSorce the first choice for all web services. Best of success!''

-- Steve, Placentia, CA

 

"When I called your Customer Support, I was not in the mood to deal with a rude, short and to the point telephone operator. I am so relieved I didn't have too! Explanations to all my questions were provided in a "Let me educate you because I care for you" way, which immediately put my stress at ease. I really appreciate how your Customer Support took the time to walk me through the process. I just wanted to thank your staff for helping me claim my domain in the proper manner. I claimed two more domains as well! I feel so happy with my purchase and ready to move forward in my pursuits that I just had to stop and take a moment to let someone know how good it feels to be happy with a purchase. Thank you once again for the one-on-one service your company provides.''

-- Evie, Fort Myers, FL

 

"I can't thank you enough for everything you do at NetSorce. You have been awesome! My website is up and working great! Getting good customer service these days is hard to find and I really feel like you have done me a great service that few have done before. Thank you again, NetSorce! ''

-- Heather,, Kodiak, AK

 

"I would like to give a shout out to your Customer Support for excellent customer service. I was having a problem using Web Mail with my Macintosh and one of your representatives worked with me to figure out the problem. Her friendliness, patience and ability to think of other possible solutions was very helpful. I believe that for companies like NetSorce, your Customer Support is the public face of the company. You deserve kudos for having such excellent representatives for NetSorce.''

-- Greg, Boston, MA

 

"Yesterday I called NetSorce because I wanted to buy domain names for my brother's birthday. I did not know how to register the names for him. Your customer service representative was so very helpful and polite and made the process informative, interesting and easy. I received excellent advice and, because of him, decided to register additional names, including a transfer of my own domain names. I appreciate such superior, personal attention in this world of long distance transactions.''

-- Caroline, Archer, FL

 

"Talking on the phone today with your Customer Support was a nice surprise. They knew what they were doing and were professional, helpful and concise. Traits such as these seem to be increasingly tough to find these days. I will remain polite and just say that some of your competitors support lines could learn a thing or ten from you.''

-- Dave, Duluth, GA

 

"I just wanted to tell you that your Customer Support staff is outstanding. I had the pleasure of using your assistance several times recently regarding several domains, a hosting account, etc., that I am putting together for a small company in my area. Everything your representatives said was dead on correct, and they did everything they said they were going to do for me in less time than they predicted. It is absolutely refreshing to find a support staff that is focused on solving problems instead of finding blame or shifting accountability. What a great attitude your staff takes! NetSorce will have my business for a very long time based predominately on how the technical support people work with customers. Whatever you're doing, don't stop.''

-- Bill, Kure Beach, NC

 

"I have several domains parked with NetSorce and have been very pleased with the entire process. I send everyone I know to your site and will continue to do so. The integrity and concern that's been shown to me through email correspondence has been remarkable, and I can't thank you enough for that. You offer a great service, with a friendly and very helpful staff. And it thrills me to no end to know that there's still integrity in the business world. This just goes to show that you DON'T always get what you pay for - with NetSorce, you get much more. So keep up the good work!''

-- Wendy, Schererville, IN

 

"Your support/customer service group are appreciated! The website functions are simple and easy to follow (and free of bugs)! The domain names are implemented quickly! And inexpensive!''

-- Bob, Pocahontas, TN

 

"Thank you NetSorce for the help in assisting me in getting back on the right track again with my site. I have had many conversations via email with your Customer Support staff and want to say they always know their job. They have always been professional, friendly and willing to help, and an asset to your company.

-- Gary , Spring, TX

 

"I just finished several transactions with one of your customer representatives. I am a professional speaker and trainer and customer service is one of my areas. I would give your customer support representatives a gold star! One, in particular, took care of all of my needs and suggested other services I might use. The way she handled my call and requests was outstanding! I will suggest that my colleagues use NetSorce because of that service and support. ''

-- Heshie Segal, Yardley, PA

 

"Thank you very much for your First Class technical support. You always had the right answer and a detailed process explanation. There is no doubt you're the best.'' –

- Carlos, Niiza, Saitama, Japan

 

"Your customer service representatives are the best! I get lazy sometime and just call on customer service to help me with my tweaks and problems. Your representatives are fast, cordial and professional. That is why I moved every domain from Dotster, Register and Directnic to NetSorce.com. Those other registrars are good too, but nothing like anyone I contact for help at NetSorce. WOW. As an entrepreneur, I know how important customer service is to pleasing and retaining clients. When I talk customer service to my trainees, I constantly bring up NetSorce as an example of great customer service.''

-- Bill , Daytona Beach, FL

 

"Thank you for your help! I rarely get such genuinely helpful and quick technical assistance. Thank you NetSorce!'' –

- Ann Miner, Roslyn, WA

 

"Just wanted to send you a note to let you know what an excellent job one of your Customer Support representatives did in helping me set up new domain name at NetSorce.com. There was a problem of having a different name on the credit card then was on the domain name. Your Representative straightened it out in less then 5 minutes, while remaining very pleasant to deal with. You are lucky to have good people like that working for you. Look forward to doing more business with NetSorce.com.''

-- Richard, Eight Mile, AL

 

"I have used your products through NetSorce.com and your reseller program. I am happy to say that I have been extremely pleased with the products, service and support that your company offers to its customers. I especially like NetSorce.com's Registration Look-Up Service, which allows me to view domain names similar to mine to find out what is posted on them. With NetSorce, I can check all the website's that I flag at least once a month. I do this to make sure that no other individual is trying to use my name or exploit my company. A strong company image can make the difference for success or failure of the firm. That is why it is important to stop anyone else from mocking or using your company name before it gets out of hand. Thank you, NetSorce, for providing me with this service.''

-- Benjamin, Great Bend, KS

 

"Greetings. I am new to NetSorce and wanted to let the "Powers That Be" know that as a whole, you folks are tremendous and make working with hosting and domain support a joy. I have spoken to several tech support people in the last few weeks and all were courteous, incredibly helpful and most importantly, human. In other words, working for NetSorce has not erased great human qualities as helpfulness, courteousness and a sense of humor. After my horrendous experience with Homestead and Network Solutions, NetSorce is a breath of fresh air. NetSorce's customer support representatives not only help readily, but go the extra mile, offering other sales tools and advice to make my new web site a success. I never felt like a 'number' with NetSorce.com. Thank you. ''

-- Paula, Phoenix, AZ

 

"I would like to thank NetSorce for your help on my current domain name problem. I used to register domain names for myself and my clients using the same credit card information but different administration information. As a result, some of my domain names got mixed up with other account and did not show up in my account. Instead, it was shown to a client's account. After using the email support of NetSorce for a few days, I found that it was too complicated to explain the whole situation in email and ended up calling. One of your knowledgeable representatives answered my phone call and helped me correct my problem after I provided necessary security information. I also saved an important domain name which just expired a few days ago thanks to your representative's help. Thank you NetSorce.com. I can sleep well now.''

-- Mike Li, Ann Arbor, MI

 

"I choose NetSorce, originally, for its service and economy. I have been very pleased with my decision to buy and host domains with you. The recent reduction in price and improved services did not require any action on my part and I am both pleased and impressed. I hope that you continue to prosper so that our relationship may continue indefinitely.'' -- Russ Simpson, Dahlgren, VA

"I called your Customer Support Center around 11:30 PM last night. The customer service representative "on duty" was able to help me through several questions that I had. He was a true Pro" and a Gentleman; an asset to your team. In this age of customers who are quick to complain (sometimes), I just wanted you to have a customer who was eager to praise when it is well-deserved. Thanks again!''

-- Jim, Machanicsville, VA

 

"Your Customer Service and Support has been amazing to work with. Everyone I have dealt with is knowledgeable and quick, courteous, friendly, funny and oh-my-God patient. One, in particular, walked me through every step of some really ridiculously complicated web hosting situations I still don't understand. He took my short-term memory impairment in stride and repeated himself till I'm sure he was blue in the face, but his courtesy and friendliness never flagged. Most importantly, I feel safe working with NetSorce.com. I know I'm not going to fall into some stupid mistake that I didn't know enough to avoid (as I have done repeatedly with other providers) because your representative's will catch it before I get there and guide me safely around it. From now on, NetSorce gets all my business and all my recommendations, for one reason: your Customer Service and Support. I'm a crusty old 40-something-year-old guy who's been in management for the last twenty years in the printing and newspaper businesses. I KNOW from customer service. I look forward to a long, rewarding relationship with NetSorce.com. Thanks very much. I can't tell you what a relief and a load off my mind it is knowing I have someone I can trust in the web-hosting business.'' –

- Pete Brooks, Davis, CA

 

"Just a short note to thank you, NetSorce, for making the extra effort in helping me the other day. Everyone I have dealt with at NetSorce.com has been consistent in delivering unbelievable customer service. It is refreshing to find a company and its personnel who focus on service and not just taking my money. I will recommend your company to everyone I know who desires to put together a website. Once again, thank you for your outstanding attitude, knowledge and desire to help the customer.''

-- Sandy B, Foster City, CA

 

"Y'all are wonderful. That's the most painless domain-move procedure I've ever gone through. My two domains are moved to you and I'll be buying some hosting space soon. Thank you very much for the excellent work!''

-- Matt D, Orlando, FL

 

"It was a pleasure working with your company. I have three companies myself and I wish my customer service skill were as good as the skills of your NetSorce.com customer service respresentatives. Many times all we hear about is the things we did wrong. But I wanted to let you know how great of job your customer support did for me. The representative who I spoke with was polite and super helpful. Wow, what a personality, and also good at the "upsell." Your customer service is defiantly an asset to your company.'' –

- George B, Glendale, AZ

 

" NetSorce provided me with OUTSTANDING support, walking me through everything I needed. With the type of support you provided, I am with Go Daddy for life. I have two domains with you and set up email accounts on each. I will recommend NetSorce to ALL my contacts, and will be adding more services. Thanks again - and expect your phone to start ringing off the hook with more orders!''

-- Khalid B, Glendale, CA

 

" NetSorce has done a magnificent job of exceeding your customers' expectations. I am thrilled to be a NetSorce client and look to bringing a lot more business your way in the near future. Thanks for the upgrades and the great customer support!''

-- Debbie W, Alpharetta, GA

 

"I rarely send Thank You's for support but I think this is an exception. NetSorce has done an excellent job with me, answered all my questions, helped me resolve a login problem with DomainsByProxy.com and, in my opinion, went beyond the call of duty to assure my needs were met. You have increased my loyalty to NetSorce.com as a result. Thank you! I'll be moving the rest of my domain names over to NetSorce.com soon. ''

-- David C, Sacramento, CA

 

"I started a Web development firm a few months ago, and I needed to register a number of domains. I was going to go the standard domain registrar route, but decided to shop around first. I found NetSorce, and registered four domains initially. I was so happy with the service, features, and especially the price, that I decided to use NetSorce to host my site. The experience has been great!! I highly recommend NetSorce!!''

-- Brian K, Chatsworth, CA

 

" NetSorce.com is the best! I chose you because I heard you recommended on TechTV. I have recently had my church move their hosting and domain registration to you as well. Now, you have increased our benefits and reduced our cost. How can you beat that? Thanks Bob.''

- Ricky B, Dacula, GA

 

"I have been a paying customer for quite some time now and I have never seen a company with the excellence of service and value that NetSorce.com provides. In this competitive marketplace most companies do everything to GET customers but very little if anything to keep them. I have been disappointed in many of the companies that provide me various services, but I am VERY happy with NetSorce.com. You have earned my business with diligence and impeccable service and have KEPT my business with your integrity and honest business practices. Thank you!''

-- Kyle M, Hilldale, MI

 

" NetSorce.com has been that one bright light for me through this whole dot-com debacle: honest pricing, straight answers and good customer service. I am grateful that you've enabled me to distance myself from the likes of those other competitors. Good Luck!''

-- Chris B, San Mateo, CA

 

"Recently, on the advice of my webmaster, I transferred all my domains to NetSorce. I was very impressed with how helpful your people were and how easy the process was at NetSorce. Then I saw a newspaper and saw that Bob Parsons was the head of NetSorce.com. I felt even more confident in NetSorce. Like millions of others, I bought practically everything you made at Parsons' Technology. Keep doing business the way you've always done it and your company's future is set!''

-- Jerry J, Phoenix, AZ

 

"I just changed ALL of my domains from a competitor to NetSorce and it was HASSLE FREE, PAINLESS, FAST, and best of all I'm saving a TON OF MONEY! I don't know how you do it, but please, keep it up. The correspondence was prompt and courteous. Go Daddy's account system works well and is clear and easy to use. I'm now able to manage all of my domains quickly and easily without needing an act of congress to group all domains into one account. And did I mention, I'm saving a TON OF MONEY? I certainly appreciate your services and look forward to a long and pain-free relationship. Thanks a million!''

-- Dena Carol Seimer W, Ruston, LA

 

"You guys are outrageously ahead of everyone else. You offered support before I asked for it. Is this progressive technology service at its best or what? I have this feeling you guys are so talented and successful, you do this type of thing just to blow folks' minds. Thanks again. ''

-- Dave K, Overland Park, KS

 

"I needed to obtain my login information so I made a request via NetSorce 's email. I don't think it was even five minutes and I had the information I needed! Excellent customer service!''

-- Bruce L, Fort Wayne, IN

 

"You are to be commended for an outstanding job that has been done with the NetSorce.com website and the domain management tools available to your customers! It is by far the best domain name management utility I have ever used. You are leaps and bounds above the competition, and I am 110% happy that I switched my domains over to NetSorce! Keep up the good work!''

-- Lloyd C, Phoenix, AZ

 

"I wanted NetSorce to know how pleased I am with your services. Thanks for making domain name registration a snap. You have the best customer service bar-none out of any registry. I actually received a reply the same day that I sent an email out! That's a first! I've never had to email or call NetSorce for support in the past, so I wasn't aware the service was so amazing. Congrats on running a business that's a pleasure to deal with. I look forward to doing business with you in the future!''

-- Terry H, Cedar Park, TX

 

"I found NetSorce through a Whois check of a domain name I was looking to purchase. I liked the pricing and the execution of my needs were fast and correct. I did in less than one day more than your competitor could do in a week. Thank you for having a top notch company that does what it says.''

 -- Lawrence O, Middletown, NY

 

"I must say NetSorce’s customer support staff are extremely helpful and patient. I called for assistance with Frontpage and publishing my web page. During the numerous times I called, I was always treated as a VIP. Thanks guys, and keep up the good work!''

-- Tony O, Philadelphia, PA

 

" NetSorce is by far the best value on the Internet! Not only are your products and services low cost, but you deliver them in the most professional way with the best customer service. Thanks!''

-- Mark L, Martin, TN

 

"I want to take this opportunity to say congratulations. You have created a service department that must be commended. I have called NetSorce several times and I found all of your service representatives are very thorough and helpful. For a fairly new company to have created such a high caliber of service is to be applauded. It is because of the great service representatives that I plan on using NetSorce to host all of my clients. When other hosting companies contact me, I tell them that same thing. And when colleagues ask me who I use to host I tell them unequivocally, " NetSorce!"''

-- Marcia J, Phoenix, AZ

 

"I have never taken the time to write letters like this but I have been extremely pleased and impressed with the quality of products, service and support I have received from NetSorce.com. I am so impressed with your tools and service that I have transferred all 60-plus of my domain names to NetSorce and have moved my online business to your hosting service. I have never experienced a more professional and courteous technical support staff or a system that is as convenient and streamlined as yours. You are all to be commended for building such an incredibly customer-centric support system!''

-- Terry H, San Diego, CA

 

"I cannot begin to tell you how thrilled I am with NetSorce.com. Not only was I able to create a tight Web site for my own corporation, but for my own publishing company, too. Your reseller program REALLY put me on the map! You guys are the bomb.''

-- Jennipher T, Atlanta, GA

 

"You are a great company! You have phone service readily available - something many Internet companies have no grasp of. My domain name was up and forwarded within a day - beyond what you had promised! KUDOS! Your service is far superior to what I had paid-five times the price to have in the past. I will recommend you to all my friends. Thanks!''

-- Karen M, Peoria, IL

 

"I am 51 and have owned businesses all my life. You guys are TOPS. I have never had anything but excellent customer service from NetSorce com, which absolutely welds me into continuing our business relationship. Thanks, and congratulations on building a great team of people!''

-- Raymond M, College Park, MD

 

"I am extremely pleased with every product NetSorce.com offers. The Technical Support staff are very helpful, courteous and knowledgeable in ALL fields, and really go to great lengths to make sure when the time comes to disconnect the call that you are totally satisfied and reassured that everything will run smoothly. They are all to be commended for their efforts.''

 -- Christine S, East Stroudsburg, PA

 

"I had a problem with my email account and called the support line for the first time since becoming a NetSorce customer a year ago. I received friendly, helpful and wonderful service from NetSorce’s customer service center. I have been in the service business for almost 20 years. Your customer service representatives went above and beyond the call of duty. Thanks for all your hard work and efforts.''

-- Sandy L, Houston, TX

 

"I must compliment NetSorce.com on their customer service and the ease of obtaining that service. At no point did I feel rushed. I felt that you were knowledgeable and capable of solving the problem at hand. You did it with ease and to my satisfaction and you made the process both smooth and painless. I do thank you for a pleasant phone experience. Yours was a superior performance in all dimensions.''

-- Donald R, Shawnee, KS

 

"Every time I contact NetSorce.com, for either administrative or technical support, I have received 5-star service (5 out of 5). It has been an absolute pleasure to deal with your team. I rely on my Web site for identification and dissemination of my music. It's critical that my site is up and viewable, and your techies and support staff make that happen. As a businesswoman, I know how important your team is; treasure yours. Thanks for such a great company!''

-- Cindy K, Burlington, NC

 

"Great service. Fast, friendly, and right on track. Always get my questions answered and answered fast. Thanks NetSorce.com.''

-- Dave D, Salem, OR

 

"Kudos for your customer based newsletter, eNews. I have switched over mainly because of the friendliness and accessibility that NetSorce.com offers in their customer support and in their missives to clients. Good work NetSorce people! ''

-- Molly M, Corte Madera, CA

 

"I have never had the slightest problem with NetSorce.com relating to my domains. That's why I have 80+ registered with you. Price is nice, real nice...but the ease of doing business with NetSorce.com makes the price look like gravy.''

-- Robert F, West Dennis, MA

 

"I am a new customer, recently transfering four domains to NetSorce.com from a different registrar. I also purchased a webmail acount from NetSorce.com for one of these domains. The transfers were seemless from start to finish. Amazing. However I could not access my webmail. I called support and my call was answered within 1- to 2- minutes. Amazing. At the end of the call the support person asked me if I'd do him a favor. I thought he was going to blab at me about offers or push more expensive options to my current NetSorce.com account. Then he said, "Do some fishing for me. I used to live near Portland, Ore." Amazing. It put a smile on my face, what a way to start my day. Keep up the good work, NetSorce!''

-- Mark D, Sherwood, OR

 

"I used to run a domain name company so I know how much work goes into a well run registration Web site. I just purchased three names at NetSorce.com's advertised price. For a novice, domain names are a complex subject and the Web site does a great job of walking a person through the registration/purchasing process. The site promoted all your other services but in no way forced me to purchase, or tried to "trick" me into purchasing. Within one day the names were in your Whois. Plus your database is protected from spamming, so both of our rights are protected. Thank you for such a pleasant business experience!''

-- Jordan G, Nantucket, NY

 

"With much interest I have watched NetSorce evolve, over time, to the level it is now. You have done a very fine job in the guidance of the company. I was double impressed recently when I contacted NetSorce, by phone, on two occasions and both times I was able to reach a knowledgeable staff member that proved very helpful. Thanks for a valuable service at a reasonable cost! ''

-- Linda W, North Aurora, IL

 

"I think I was one of your first few customers and I think your company has done great! When I first started using GoDaddy.com, everyone told me it was a scam and I was going to get ripped off. Thanks for PROVING THEM WRONG!''

-- Jesse S, Tomball, TX

 

"I just had the most astounding thing happen to me. I called up your 24/7 helpline at midnight and got a live person on the second ring! Not only that, he had a clue, a sense of humor, and was really interested in my problem. I've been registering domains since 1995. I've never dreamed that I would be able to register a domain and have it published in Whois and the root servers before I was able to add it to my name server. This is exactly what happened with the last two .US domains I registered with NetSorce.com. This is just outstanding!''

-- Joe H, Edmonds, WA

 

"Your customer support leads me to make hundreds of recommendations to my students, workshop and seminar attendees, and contemporaries. Look for a number of professional photographers, and other imaging professionals, to start calling! I realize that NetSorce.com is an excellent company; but it is your 'customer relationship' ability and personal demeanor that moves me to recommend NetSorce to everyone!''

-- Gary J, Lake Forest Park, WA

 

"No suggestions, just thanks! As a recent client, I'm thoroughly impressed with your service. The rest of my clients will be transferred to you on the next renewal.''

-- Sheri H, Garland, TX

 

"I am a customer and evangelist of NetSorce.com. I have been extremely impressed with NetSorce’s ease of use and maintenance for domain registration. You guys are a God-send compared to the other registrars and I wish you all the best in the future. I especially like the way you keep customers and site visitors up-to-date with information regarding the company and the competition. Thanks for the great job you are doing!''

-- Bryant J, Fort Myers, FL

 

"Your company, your products and the service you offer is outstanding in comparison of the other firms we tried. Keep up the good work!''

-- Raymondo L, Austin, TX

 

"I am impressed that NetSorce runs their operations like a business. I have been solicited to register my expiring names with someone else. I have ignored these requests regardless of their sounding officialdom. Your customers were smart enough to find NetSorce, they will certainly be smart enough to stay there.''

-- Ashley S, Vancouver, BC

 

"I want to take the opportunity to give a special thanks to your domain support department. They went out of their way to find a solution for me. Most other registrars would have just said "tough luck." Your rep said, "let me see what we can do." I have dealt with several different registrars in the past and I have to say NetSorce.com has the best support by far. I won't be using any other company in the future.''

-- Don H, Newark, CA

 

"I just wanted to let you know how pleased I am with your service and the NetSorce experience. I have various domain names registered with NetSorce.com and I have always been able to make changes or additions with ease at your site. Just recently I had to change my main nameservers on my domain names. I did it with ease at NetSorce.com. My experience at a competitor was less than favourable. Needless to say, I am transferring my domain names over to NetSorce. I will no longer deal with anyone else for domain name extensions that you carry. I tell all my friends and associates about your company and its incredible service.''

-- Trevor G, Canada

 

"Way back when I registered my first domain name it cost $100, re-registering cost $35, but now I have found NetSorce com and have registered several domain names for $8.95. I'm planning on switching the other three I have as time to renew comes along. Ya'll are a first rate service, easy to use with good customer service!''

-- Stacey K, Grandview, MO

 

"I am a pretty skeptical person, and was wary of a business that would offer domains for $9 without some scamming end-user agreement. Since I chose your service, I haven't had a single problem. I even went so far as to call you guys to attempt to change my password via phone--testing how secure you were, and you demanded a notarized request or THE credit card used. Your security alerts further my confidence in you, and shows that you are more concerned in helping your customer than suppressing every security issue. Keep up the great work, and we will keep coming back!''

-- Andrew Z, Hawthorn WDS, IL

 

"Just wanted to express how happy I am with your customer service staff. I've called several times for various issues. The people I spoke with were very knowledgeable and friendly to boot! No hold time, they don't have to read from a script and they know what they're talking about! I have dealt with all the other major competitors and I've never received that level of support from anyone but NetSorce.com. Keep up the good work!''

-- Mike W, Waterbury, VT

 

"Thanks for offering such a great service at the lowest price anywhere. My recent domain name transfer was under $8 including forwarding for one year. I had paid six times as much for the same service from a competitor, then they framed my site with their ads. NetSorce’s low prices on domains will be directly responsible for any success I may ever have with my hobby sites. I couldn't afford to keep them without you. Thanks much!''

-- Joe T, Des Moines, IA

 

"So often employees are the unsung heros of a business. My NetSorce experience was pleasant because of the time, patience and understanding as well as the expertise your Customer Service representative demonstrated during our exchanges. I am not savvy with the cyberspace technology, and I felt overwhelmed with the process. As you can imagine, if not for NetSorce.com, I would have thrown my computer against the wall! Thanks to NetSorce.com, I have a domain and a site I am proud to say is representative of me. It is also especially due to your Customer Service representative's kindness and patience that I did not shuck it all, and that my domain remained with NetSorce. It's a stamp of a company's investment in their customers' satisfaction when they have individuals in their customer support that are true examples of a company's commitment to service.''

-- Charlotte T, Los Angeles, CA

 

"I have been registering "dot-coms" for my customers and myself for several years. A few months ago, I thought I would try NetSorce.com, as the level of service I was receiving from some of the other registrars was less than par. WOW! What a deal! At first, I thought "too cheap, probably bad service." I'm happy to say I was wrong! I now register all of my “dot-coms” at NetSorce.com now and will continue to do so as long as I'm on the net. Your service and seamless methods of transferring, updating, etc., of my account is awesome! Thanks for an outstanding service! You're a rare company these days; you should be very proud.''

-- David L, Canyon Lake, TX

 

"I really appreciate the time you spent and your help in transferring my 14 domain names. It is amazing to me that your customer service exceeds your company’s prices, unlike other domain name registrars. Other registrars just don't understand the importance of service in your business. Thanks again for everything you do.''

-- Jim H, Seeley Lake, MT

 

"I am a new children’s writer and bought a domain name for a future Web page. I purchased the domain as a way of moving forward while waiting for my book’s release. I appreciate the fact that NetSorce allows me to purchase and park my domain name for QUITE a number of years and for a VERY LOW cost. I also appreciate that I am not spammed because I purchased the service. I wish more companies felt this way. Thank you for all that you do!''

-- Cherie S, Fairbanks, AK

 

"I use NetSorce.com because you actually listen to your customers, focusing on providing a much-needed service at the highest level possible. I have transferred all my domains to NetSorce.com because you provide the best rate, the best options and the best customer service around. Please keep up the good work!''

-- Amy G, St. Petersburg, FL

 

"I want to say THANKS for all your diligence and hard work in the “new domain” domain! I’ve been a client for years with more than 12 Web sites and we continue to personally recommend your company for integrity, service and value.'' –

- Khathrinah B, Kalispell, MT

 

"I just wanted to say good job and thanks for keeping the price of domain names down. Your company provides an element of competition in the domain name business.''

-- Andu M, Vienna, VA

 

"I would like to tell you how impressed I am with your company, staff and service. I started with a couple of domain name registrations and e-mail accounts. I have now moved all my domain names to NetSorce for a number of reasons. First, I can keep an eye on everything with just one visit. Second, the price is unbeatable. Third, you offer innovative products and services and fourth, your service. If I have a problem, your team sorts it...and fast. Keep up the excellent work!''

 -- David W, United Kingdom

 

"I am very impressed with the technical support by your staff. They are very patient and quick at resolving multiple issues with my accounts. Thank you for providing such professional service to your customers.''

-- Rick C, Orlando, FL

 

"You actually answer my questions! NetSorce’s Web site is wonderful - so clear and informative. I have read every single FAQ on the site, and appreciate the clarity of its functions. I appreciate your low prices, but the reason I will come back to you, and recommend to others, is your SERVICE. You actually answer my questions! Keep up the good work. ''

-- George W, Normal, IL

 

"I just wanted to say how impressed I am by your prices, service and features! I hesitated for a long time before purchasing a domain name, but I was referred to your service and I am glad I found you! NetSorce makes it easy, affordable, and fun to have your own domain and makes management a breeze. Thanks for the great service and support! I will be a long time customer! ''

-- Ursula J, Camarillo, CA

 

"I was searching around to register a domain because I was not going to pay $35 for one year. After reading through NetSorce.com Web site and doing some comparisons, it seemed you guys really have your stuff together. I am quite pleased with my domain registration. I have complete control and know that if something ever goes wrong, I can get answers quickly. Changes take effect within 24 hours, a very reasonable amount of time. I'm so pleased that I now own three domains through NetSorce and I tell my friends to register with you. At $8.95, why not? ''

-- Lindsey M, Rochester, NY

 

"Just a note to say thanks for all of your great service and support this past year. You guys go above and beyond to satisfy your customers. Keep up the good work!!! ''

-- Ken J, Winnetka, CA

 

"Wow, this service is wonderful! It was exactly what I was looking for and it costs much less than I thought. The whole process was fast and easy. Superb service! Thanks makers and maintainers of NetSorce.com ''

-- Shawn W, Iola, WI

 

"Thank you NetSorce. I was able to follow your instructions and get my e-mail addresses up and running. What a treat it was to experience superlative customer service. Today, every company talks about it and says they deliver it, but very, very few meet the call as you did for me. What a great way to start what I hope will be a long relationship! Thanks again. And be sure to tell your boss and your boss' boss, I said GOOD JOB! ''

-- Peter M, Carlsbad, CA

 

"I just wanted to say that NetSorce has made my domain management much easier. I used to have them all with a competitor. I now have 13 domains with NetSorce. I haven't had a single problem and the interface makes it easy to change any settings. Keep up the good work! ''

-- Chris R, Atlanta, GA

 

"I just wanted to take the time to drop a line and say thank you. I have been a customer of NetSorce for the last year and a half, and don't plan to take my business anywhere else. I appreciate the straight-shooting, well-designed, and user friendly Web site, the excellent support and (of course) the low prices. I have recommended the company to others in the past, and would not hesitate to do so in the future! ''

-- Melissa J, Austin, TX

 

"I am an independent freelance Web developer. I just wanted to say thanks for providing such a simple and cost effective domain registration service. As my client's domains come up for renewal, I have been transferring them to NetSorce Software. Your service is simple to operate and reliable. ''

 -- Craig M, Castlecrag NSW

 

"I have watched NetSorce evolve, over time, to the level it is now. You have done a very fine job in the guidance of the company. I was double impressed recently when I contacted NetSorce by phone on two occasions and both times I was able to reach a knowledgeable staff member that proved very helpful. Thanks for a valuable service at a reasonable cost! ''

-- Linda W, North Aurora, IL

 

"I have been a NetSorce customer for over a year now and I am completely satisfied with the services. I have moved all of my domains over to your easy-to-use-system. I always recommend my friends and clients register their domains using Go Daddy instead of the other, higher-priced registrars. You guys are the best, and I hope for a long prosperous future! ''

-- Kev B, Slatington, PA

 

"Your customer service is patient and helpful. After years of using Network Solutions, I used your domain name change web pages, and found it faster and much easier to navigate than NetSol's. I'll be transferring my domain registration over to NetSorce.com because it's better. ''

-- Josh A, Anderson Island, WA

 

"I would just like to take a moment to congratulate your excellent customer service. I have three domain names purchased through your company. I have always reached helpful and considerate people. On one occasion, I inadvertently made some errors in my customer setup. This time, I had caused my own problems and could not figure out how to fix them. When I called regarding my situation, I was quickly and efficiently navigated through the proper procedures to correct the problem. During this entire experience I was treated with a courteous and positive manner. Sometimes when the customer makes a mistake and needs help correcting it, the customer service people at other companies will be very condescending on the phone. NOT AT NETSORCE! ''

-- Rev. Sam L, Coleville, WA

 

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